How We Protect Your Privacy

Last Updated: May 11, 2026

At Metal Roof Ottawa ("we", "our", or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or estimate
• Fill out forms on our website
• Contact us via email, phone, or online chat
• Subscribe to our newsletter or marketing communications

This information may include your name, email address, phone number, property address, and details about your roofing project.

2. Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns. This may include:

• IP address and browser type
• Device characteristics and operating system
• Pages viewed and links clicked
• Time and duration of your visit

3. How We Use Your Information

We use the information we collect for various business purposes, including:

• Providing and delivering our roofing services
• Processing your estimates and quotes
• Communicating with you about your project
• Improving our website and customer service
• Sending administrative information and updates
• Marketing our services (with your consent where required)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With trusted service providers who assist us in operating our website or conducting our business (e.g., our CRM provider for estimate requests)
• To comply with legal obligations or respond to lawful requests from authorities
• To protect the rights, property, or safety of Metal Roof Ottawa, our customers, or others

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt-out of marketing communications at any time

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: